Privacy Policy

This privacy policy sets out how Haywood Landscapes Ltd uses and protects any information that you give us when you use this website or contact us by other means.

Haywood Landscapes Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

Haywood Landscapes Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

What we collect

Haywood Landscapes Ltd collects information when:

  • You are using a contact form, where we ask for your name, email and/or a phone number. This information is stored briefly while it is converted into an email message, which is then sent.
  • You visit the site and we use Google Analytics to track your path through the site. This information is aggregated and presented to us in a way that allows us to improve the site, but we cannot identify a particular user. You can prevent us from tracking you, please see our Cookies page.
  • You contact us by email, telephone or other means and provide your information.

We store full contact information including name, address and email on our digital contact database and in paper form at our office at Unit 2 Groombridge Yard, Chartham Hatch, Canterbury CT4 7NE

What we do with the information we gather

We hold no personal information on individuals on this website.

We use Google Analytics to measure and improve the performance and content of the site and to determine what is or is not regularly visited.

We may use your information to:

  • Communicate with you regarding provision of our services to you.
  • Internal record keeping.
  • We may periodically send newsletters, promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.


We are committed to ensuring that information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You have the right, at any time, to ask us to delete your personal information.

General Data Protection Regulation (GDPR)

The GDPR came into force on 25th May 2018, and requires that we provide you with the following information.

Legal basis

The GDPR requires us to state the lawful basis for the processing activity that we perform. We hold no personal information on individuals on this website.

Data controller

The GDPR requires that we provide you with the identity of the 'Data Controller', who determines the purposes and means of processing personal data. For Haywood Landscapes Ltd, the data controller is the GDPR Administration Officer who can be reached via the contact form.

Data processor

The 'Processor' is responsible for processing personal data on behalf of a controller. For Haywood Landscapes Ltd, this is the GDPR Administration Officer who can be reached via the contact form.

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